NetID - Off Campus Computer Login Password Reset

Instructions for resetting NetID account passwords on university-owned Mac and Windows computers.

Windows

To Change Your Password:

  1. Log into Palo Alto Global Protect VPN Client
    1. If this application is not installed on your computer contact the IT Help Desk, helpdesk@uwosh.edu
  2. Click Ctrl + Alt + Delete on the keyboard.
  3. Select Change a Password.
  4. Type in the current password, the new password, and confirm the new password.
  5. Check to make sure the change worked by logging into TitanWeb or Canvas.

Mac

To Change Your Password:

  1. Install the Palo Alto Global Protect VPN Client from Managed Software Center and log into it.
  2. Open the Apple Menu, then System Preferences.
  3. Select Users and Groups, click on your account, select Change Password...
  4. Type in the current password, new password, and confirm the new password.
  5. Check to make sure the change worked by logging into TitanWeb or Canvas.




Keywords:netid, off campus, covid-19, remote support, password change   Doc ID:100971
Owner:Liz C.Group:UW Oshkosh
Created:2020-04-21 14:07 CDTUpdated:2020-04-21 15:27 CDT
Sites:UW Oshkosh
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