Applying Apple Updates using Managed Software Center 5+
Applying Apple updates offered via Managed Software Center has changed and a new workflow is needed to have Apple updates that require a restart properly installed.
The delivery of Apple Software Updates via Managed Software Center (MSC) has changed a bit with the release of version 5 of the MSC (munki) framework.
Due to the unreliability of applying Apple Software Updates in versions previous to version 5, MSC will no longer attempt to install any macOS updates/Security Updates that require a restart on Macs that are running macOS Mojave or later. MSC will instead direct users to use the System Preferences Software Update pane to install these updates.
1. When/if a macOS Update/Security Update is available for a Mac, MSC will list it in a manner similar to the screen shot below.
2. Upon clicking the "Update All" button in the MSC window, the user will be presented with a dialog box asking if they'd like to install the pending Apple Update or skip it for now.
3. If the user clicks "Install now," the user will be taken to the Software Update section of System Preferences where the user will have to begin the update process. Depending on the Mac's configuration, the user will be presented with one of two screens.
If the Mac has been updated with certain security updates, or the 90-day deference window for major macOS releases has not yet passed, the user will be presented with the screen below. Click "Update Now" and the updates will begin.
4. If the Mac has not had certain security updates applied, or the 90-day deference window for major macOS releases has passed, the Software Update window will look slightly different. Do NOT click "Upgrade Now." That will begin the process of upgrading the Mac to the latest whole-version macOS upgrade, which may not be desired at the given time. Instead, click the "More info..." link below "Other updates are available."
5. Clicking that "More info..." link will bring up a list of pending Apple Software Updates that the user can then install by clicking "Install Now."
UW Oshkosh Information & Technology is not trying to prevent users from upgrading to the latest whole-version macOS release if they so choose. However, upgrading to such from within the Software Update System Preference section almost always requires admin privileges. Any user can initiate an macOS upgrade by locating the appropriate macOS installer from within MSC. Using MSC to upgrade to your installed version of macOS does not require admin privileges.
6. Lastly, in the event that the user clicked "Skip these updates" in section 2 above, MSC will not launch System Preferences and will simply remove the Apple Update from the list for this session.
The pending update will return the next time MSC checks in, be it automatically in the background or manually by user intervention.
Sources and References:
If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or email@example.com