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Linux Accounts - Troubleshooting issues

This document explains how to resolve common issues with Linux

How Do I get access to the Linux Computers?

  • Account access is granted after starting CS251

Unable to log in

  1. Ensure that you are using the correct username. This should be identical to your NetID username (username only, do not include
  2. The password is the same as for Windows computers and e-mail.
  3. If unable to log in to your Linux account, please contact the help desk at 920-424-3020

Unable to access Firefox or Chrome browser

  1. Make sure that you are not logged in anywhere else
  2. Clear temporary files on the computer
    1. Open the file explorer and press CTRL + F to show hidden files
    2. Delete the file labeled .cache
  3. Make sure that you are not exceeding your storage limit, as this can consume swap memory and prevent certain programs from opening.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:login password reset   Doc ID:70778
Owner:Dan P.Group:UW Oshkosh
Created:2017-02-17 11:04 CSTUpdated:2022-02-25 09:47 CST
Sites:UW Oshkosh
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