Duo - FAQ - Troubleshooting
Troubleshooting/Issues regarding the use of Duo.
Frequently Asked Questions
Q: I'm not seeing a prompt to log into Duo.A: Not all applications support the Duo windows/iframe. When authenticating to such as system, login as you would normally, but append the Duo passcode to your NetID password with a comma. as shown in image below.
NOTE: The following list of applications are known to be affected by this behavior:
- Campus VPN
Q: Which systems are protected by Duo?
A: Below is a non-exhaustive list:
If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or email@example.com