D2L - Technical Help for Students

This document provides information regarding where students can get technical help with D2L. Students who have specific questions regarding D2L can receive assistance in a variety of ways.

  • If you are having a specific problem with a course (unable to access a piece of content, discussion, quiz, etc.), please contact your instructor.  Similarly, if you have any problems taking a quiz or submitting to a dropbox, contact your instructor immediately.
  • If you have problems with your username and/or password, please contact the UW Oshkosh IT Help Desk at 920-424-3020.
    • NOTE: The help desk personnel will NOT have access to your course, so they will not be able to help with a particular course item. Contact your instructor for content-related questions.
  • If you have technical difficulty with your computer or with connecting to the internet, you should contact your computer manufacturer or your Internet Service Provider. Some minor technical support can be found through the UW Oshkosh IT Help Desk at 920-424-3020, 7:45am-4:30pm weekdays.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu

Keywords:desire2learn, "Help desk",   Doc ID:54728
Owner:Michelle L.Group:UW Oshkosh
Created:2015-08-05 14:24 CDTUpdated:2015-12-15 13:21 CDT
Sites:UW Oshkosh
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