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Classroom - Albee 202 Troubleshooting

Troubleshooting guide for Albee 202 general access classroom

Projection Issues 

Computer

  1. Verify the projector is turned on
  2. Verify the computer is on
  3. Verify the correct source is selected on the control panel on  the media tower
  4. Verify the VGA cable is connected to adapter and adapter connected to computer

Document Camera

  1. Verify the projector is turned on
  2. Verify the document camera is turned on
  3. Verify the correct data source is selected on the control panel on the media tower
  4. Verify the VGA cable is connected to the port labeled VGA OUT on the back of the document camera

VHS/DVD

  1. Verify the projector is turned on
  2. Verify the media tower is turned on 
  3. Verify the correct source is selected on the control panel on the media tower

Laptop

  1. Verify the projector is turned on
  2. Verify the computer is on
  3. Verify the correct source is selected on  the control panel on the media tower
  4. Verify the laptop is connected to the system using the room laptop cable
  5. Verify the laptop is set to mirror or duplicate displays

Audio Issues

Computer

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on the computer 
  5. Verify the amp is turned on
  6. Turn volume control located on the media tower control panel to the right

Laptop

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on the computer 
  5. Verify the amp is turned on
  6. Turn volume control located on the media tower control panel to the right

DVD/VHS

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on media tower 
  3. Verify the amp is turned on
  4. Turn volume control located on the media tower control panel to the right


If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu




Keywords:equipment not working,projector not working, projector not displaying, document camera not working, document camera not displaying, computer not projecting, classroom equipment not working, shades not working, lights not working   Doc ID:54995
Owner:Robert C.Group:UW Oshkosh
Created:2015-08-12 13:08 CDTUpdated:2017-01-04 10:41 CDT
Sites:UW Oshkosh
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