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Classroom - Nursing Education Troubleshooting

Troubleshooting guide for general access classrooms, and lecture halls located in Nursing Education.

Nursing Education General Access Classrooms 


Projection issues 

Computer

  1. Verify the projector is turned on
  2. Verify the computer is on
  3. Verify the correct source is selected on the control panel on the media tower
  4. Verify the VGA cable is connected to the adapter and the adapter is connected to computer

Document Camera

  1. Verify the projector is turned on
  2. Verify the document camera is turned on
  3. Verify the correct source is selected on the control panel on the media tower
  4. Verify the VGA cable connected to the port labeled VGA out on the back of document camera

VHS/DVD

  1. Verify the projector is turned on
  2. Verify the media tower is turned on 
  3. Verify the correct source is selected on the control panel on the media tower

Laptop

  1. Verify the projector is turned on
  2. Verify the computer is on
  3. Verify the correct source is selected on the control panel on the media tower
  4. Verify the laptop is connected to the system using the room laptop cable
  5. Verify the laptop is set to mirror or duplicate displays

Audio Issues

Computer

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on computer 
  5. Verify the amp is turned on
  6. Turn the volume control located on the media tower control panel to the right

Laptop

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on the computer 
  5. Verify the amp is turned on
  6. Turn the volume control located on the media tower control panel to the right

DVD/VHS

  1. Verify the media tower is turned on 
  2. Verify the correct source  is selected on the control panel on the media tower 
  3. Verify the amp is turned on
  4. Turn the volume control located on the media tower control panel to the right

Lecture Halls

Projection issues 

Computer

  1. Verify the projector is turned on
  2. Verify the media tower is turned on
  3. Verify the computer is on
  4. Verify the correct source is selected on the touch panel on the computer cart
  5. Verify the VGA cable is connected to the adapter and the adapter is connected to the computer

Document Camera

  1. Verify the projector turned on
  2. Verify the media tower is turned on
  3. Verify the document camera is turned on
  4. Verify the correct source is selected on the touch panel located on the computer cart
  5. Verify the VGA cable is connected to the port labeled VGA out on the back of the document camera

VHS/DVD

  1. Verify the projector is turned on
  2. Verify the media tower is turned on 
  3. Verify the correct source is selected on the control panel on the media tower

Laptop

  1. Verify the projector is turned on
  2. Verify the media tower is turned on
  3. Verify the computer is on
  4. Verify the correct source selected on the touch panel on computer cart
  5. Verify the laptop is connected to the system using the room laptop cable
  6. Verify the laptop is set to mirror or duplicate displays

Audio Issues

Computer

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on the computer 
  5. Verify the amp is turned on
  6. Adjust the volume using the controls labeled volume up & volume down located on the touch panel on the computer cart

Laptop

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on control panel on media tower
  3. Verify the audio cable is connected to the computer
  4. Verify the audio is not muted on the computer 
  5. Verify the amp is turned on
  6. Adjust volume using the controls labeled volume up & volume down located on the touch panel on the computer cart

Lavalier Microphone

  1. Verify the media tower is turned on
  2. Verify the microphone is turned on, green light will illuminate while on
  3. Adjust the volume using the controls labeled mic vol up & mic vol down located on the touch panel on the computer cart

DVD/VHS

  1. Verify the media tower is turned on 
  2. Verify the correct source is selected on the control panel on the media tower 
  3. Verify the amp is turned on
  4. Adjust the volume using the controls labeled volume up & volume down located on the touch panel on the computer cart

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu




Keywords:equipment not working,projector not working, projector not displaying, document camera not working, document camera not displaying, computer not projecting, classroom equipment not working, shades not working, lights not working   Doc ID:54998
Owner:Robert C.Group:UW Oshkosh
Created:2015-08-12 13:54 CDTUpdated:2017-02-01 10:35 CDT
Sites:UW Oshkosh
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