Topics Map > IT Services > Classroom & Lab Support

Classroom - Halsey Science Center Troubleshooting

Troubleshooting guide for general access classrooms and lecture hall located in Halsey Science Center.

 Halsey General Access Classrooms


Projection Issues 

  1. Computer
    1. Verify projector is turned on
    2. Verify computer is turned on
    3. Verify the correct source is selected on Media Tower control panel
    4. Verify VGA cable is connected to adapter and adapter is connected to computer
  2. Document Camera
    1. Verify projector is turned on
    2. Verify document camera is turned on
    3. Verify the correct source is selected on Media Tower control panel
    4. Verify VGA cable is connected to port labeled VGA OUT on back of document camera
  3. VHS/DVD
    1. Verify projector is turned on
    2. Verify Media Tower is turned on 
    3. Verify the correct source is selected on Media Tower control panel
  4. Laptop
    1. Verify projector is turned on
    2. Verify computer is turned on
    3. Verify the correct source is selected on Media Tower control power
    4. Verify laptop is connected to system using room laptop cable
    5. Verify laptop set to mirror or duplicate displays

Audio issues

  1. Computer
    1. Verify Media tower turned on 
    2. Verify correct source selected on control panel on Media Tower
    3. Verify audio cable connected to computer
    4. Verify audio not muted on computer 
    5. Verify amp turned on
    6. Turn volume control located on the Media tower control panel to the right
  2. Laptop
    1. Verify Media tower turned on 
    2. Verify correct source selected on control panel on Media Tower
    3. Verify audio cable connected to computer
    4. Verify audio not muted on computer 
    5. Verify amp turned on
    6. Turn volume control located on the Media tower control panel to the right
  3. DVD/VHS
    1. Verify Media tower turned on 
    2. Verify correct source selected on control panel on Media Tower 
    3. Verify amp turned on
    4. Turn volume control located on the Media tower control panel to the right

Halsey Lecture Halls

Projector Issues

  1. Computer
    1. Verify projector turned on
    2. Verify computer on
    3. Verify correct source selected on touch panel located on instructor lab table
    4. Verify VGA cable connected to adapter and adapter connected to computer
  2. Document Camera
    1. Verify projector turned on
    2. Verify document camera turned on
    3. Verify correct source selected on touch panel located on instructor lab table
    4. Verify VGA cable connected to port labeled VGA OUT on back of document camera
  3. Overhead Transparency
    1. Verify overhead projector connected to wall out let and turned on
    2. Verify lamp is wrking if not contact Information Help Desk helpdesk@uwosh.edu (920 - 424 - 3020)
  4. VHS/DVD/Blu-ray
    1. Verify projector turned on
    2. Verify Media Tower turned on 
    3. Verify correct source selected on touch panel located on instructor lab table
  5. Laptop
    1. Verify projector turned on
    2. Verify computer on
    3. Verify correct source selected on touch panel located on instructor lab table
    4. Verify laptop connected to system using room laptop cable
    5. Verify laptop set to mirror or duplicate displays

Audio Issues

  1. Computer
    1. Verify Media tower turned on 
    2. Verify correct source selected on on touch panel located on instructor lab table
    3. Verify audio cable connected to computer
    4. Verify audio not muted on computer 
    5. Verify amp turned on
    6. Adjust volume using controls on touch panel
  2. Laptop
    1. Verify Media tower turned on 
    2. Verify correct source selected on touch panel located on instructor lab table 
    3. Verify audio cable connected to computer
    4. Verify audio not muted on computer 
    5. Verify amp turned on
    6. Adjust volume using controls on touch panel
  3. DVD/VHS/Blu-ray
    1. Verify Media tower turned on 
    2. Verify correct source selected on touch panel located on instructor lab table
    3. Verify amp turned on
    4. Adjust volume using controls on touch panel

Screens will not lower

  1. Select screens on control screen on touch panel
  2. Select appropriate screen to use

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu




Keywords:projector "document camera" camera computer classroom equipment shades lights "not working" "not displaying" "not projecting"   Doc ID:55007
Owner:Robert C.Group:UW Oshkosh
Created:2015-08-12 15:37 CDTUpdated:2016-12-19 14:32 CDT
Sites:UW Oshkosh
Feedback:  0   0