Topics Map > IT Services > Classroom & Lab Support
Classroom - Arts & Communication Center Troubleshooting
Troubleshooting guide for general access classrooms located in Arts & Communication Center.
Arts & Communication Center
Projection issues
Computer
- Verify the projector is turned on
- Verify the computer is on
- Verify the correct source is selected on the control panel on the media tower
- Verify the VGA cable is connected to the adapter and the adapter is connected to the computer
Document Camera
- Verify the projector is turned on
- Verify the document camera is turned on
- Verify the correct source is selected on the control panel on the media tower
- Verify the VGA cable is connected to the port labeled VGA out on the back of the document camera
VHS/DVD
- Verify the projector is turned on
- Verify the media tower is turned on
- Verify the correct source is selected on the control panel on on media tower
Laptop
- Verify the projector is turned on
- Verify the computer is on
- Verify the correct source is selected on the control panel on the media tower
- Verify the laptop is connected to the system using the room laptop cable
- Verify laptop is set to mirror or duplicate displays
Arts & Communication S119 & 122 - Projection Issues
Computer
- Verify the projector is turned on
- Verify the computer is on
- Verify the correct source is selected on the projector
- Press source and select computer 1
- Verify the VGA cable is connected to the port labeled RGB1 on the document camera to the adapter and the adapter is connected to the computer
- Verify the document camera is turned on and RGB1 is selected as the source
Document Camera
- Verify the projector is turned on
- Verify the document camera is turned on
- Verify main is selected as the source on document camera
- Verify the VGA cable is connected to the port labeled VGA out on the back of the document camera
VHS/DVD
- Verify the projector is turned on
- Verify the correct source is selected on the projector
- Press source and select video
- Verify the correct source is selected on the control panel on the media tower
Audio Issues
Computer
- Verify the computer speakers are turned on
- Verify the audio cable is connected to the computer
- Verify the audio is not muted on the computer
DVD/VHS
- Verify the speaker located on the bottom shelf of the projector cart is turned on
- Verify the audio cables are connecting the VHS/DVD player to the speaker
Arts & Communication S149 - Rear Projector Projection Issues
Computer
- Verify the correct source (RGB1) selected on the remote attached to the computer cart
- Verify the VGA cable is connected to the adapter and the adapter is connected to computer
If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu