Phone - Repairs

Suggestions on how to check the telephone for problems or the wiring has problems.

Equipment/Line Repairs

Trouble shoot to see if your telephone has the problem or wiring is bad.

  1. Make sure telephone is plugged in
  2. Exchange telephone with different one
    • If this fixes the problem you will need new telephone
  3. If problem still exists, problem may be with wiring
  4. Call Helpdesk at 424-3020 and place trouble ticket
    • Information needed
      • Building
      • Room
      • Telephone number having problem

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:No dial tone, static on line, phone cuts out   Doc ID:55831
Owner:Mary H.Group:UW Oshkosh
Created:2015-09-01 14:36 CSTUpdated:2016-09-02 09:32 CST
Sites:UW Oshkosh
Feedback:  0   0