Internet Browsers - Clearing Cache and Cookies

Instructions on how to clear cache and cookies for popular web browsers.

NOTE: You can use the keyboard shortcut Ctrl+Shift+Delete (Windows and Linux) or command+shift+delete (Mac) to instantly skip to the last step for any browser.


  1. Click on the menu button at the top right of Chrome.
  2. Click History in the menu.
  3. Select Clear Browsing Data in the History page that opens.
  4. Choose The Beginning of Time for the time to remove cache data.
  5. Select types of data to remove.
  6. Click Clear Browsing Data and allow some time for the data to be removed.


  1. Click the menu icon on the top right.
  2. Choose History.
    • If this icon does not appear, click Customize and drag History into the menu window.
  3. Select Clear Recent History.
  4. Change the time range to Everything.
  5. Choose the options for data removal.
  6. Click Clear Now and allow some time for the data to be cleared.

Internet Explorer

  1. Click the gear icon on the top right (Tools).
  2. Click Internet Options.
  3. Select Internet Settings.
  4. In the General tab, select Delete...
  5. Select the types of data you wish to remove.
  6. Click Delete and allow a moment for the data to be cleared.


  1. Click Safari on the top menu bar.
  2. Select Clear History and Website Data...
  3. Choose Remove Now.


  1. Click on the Speed Dial button to the left of the address bar.
  2. Click the History section on the bottom.
  3. Click Clear Browsing Data.
  4. Choose The beginning of time for the time period of data to clear.
  5. Choose the types of data to be cleared.
  6. Click Clear Browsing Data and allow some time for the data to be cleared.