Managed Software Center - MSC

What is Managed Software Center and how you can use it

What is Managed Software Center?

Managed Software Center (MSC) is a tool for enterprise application and software deployment and maintenance on Mac OS. 

What can I do with MSC?

  • With MSC users can install campus applications, upgrade Mac OS, and install printers.  

Benefits of MSC

  • What’s more, MSC isn’t like most other “policy-based” software distribution solutions: it gives the users the power to determine what they want and when they want it, instead of having something forced down onto their computers in the middle of the night.
  • MSC’s interface is very, very similar to that of Apple’s Mac AppStore: items are grouped in categories, items are searchable, and a list of all items installed by the user is available for those times when you need to make more space on your hard drive. On the IT side of MSC, available items can be customized down to the computer-level, thus providing a strong method of controlling who your audience is and what a particular audience can see.

How do I get MSC?

  • While MSC works on or off campus, the installation currently needs to be run on campus.
  • NOTICE: Initial installation requires the client computer be connected to the Internet with either an ethernet connection or the TitanWiFi Hardware Authorization Profile. Failure to have either of these kinds of connection will cause the first check-in at the login window after restart to fail without meaningful warning.
  1. Follow the MSC Download link to download the installation package 
  2. Download the zip package from Google Drive.  Double Click on the zip to extract the pkg.
  3. Double click the pkg to start the installer which will guide you through the installation process.
  4. Your computer will restart

Install Apps

  1. Locate the Managed Software Center (MSC) application by going to your applications folder and double-clicking on its icon

  2. After the program loads, you will be presented with the Software screen of MSC.
    • This screen lists all available software in alphabetical order
    • Also provided are helpful links on the right of the screen, links to:
      • IT resources
      • Categories pull-down menu
      • Quick links
      • Links to Apple-supplied support pages

  3. Browse through the applications available.
  4. Click Install on any that you’d like to install.

    Sort or Find Applications

    • You can also click on the Categories tab to sort the applications into groups
    • Type in the Search box in the upper right corner of the window to find applications by keywords
    • If you do not find the application you are looking for, please contact the helpdesk to start the MSC application request process. Most popular applications can be packaged and delivered through MSC.
  5. The download will begin and is noted by the "Downloading" identifier

Update Apps

  • On some occasions you will open MSC and it will default to the updates screen
  • You will see a list of one or more items that are pending for install.
    • Additionally, MSC will automatically open and show this same update screen, placing a number in a red badge on the MSC icon in your Dock and on the Updates tab selector itself. These are updates to programs currently installed on your computer.

Cancel Update

  • If you see a little "x" next to an update item this means that you can cancel that particular update. This does not show up for all items.


Important Notifications/Update Screen

  • Pay close attention to any red text at the top of this Updates screen.
  • This Updates screen is the best location to verify what needs to be installed as well as to see a list of software that you've currently requested to be installed.

Restart Required

  • Be mindful of any updates/installs that have Restart Required in red text in their line.
  • When you are satisfied with the list of updates and installations that have been queued up AND have saved all your open documents to avoid data loss during a required restart, click Update All to begin downloading and installing the software packages.

Install Update by Date

  • This message will inform you that one or more updates have an "install by" date and time.
    • The update(s) that have due dates will also show their install by information in their line item. DO NOT ignore this warning.
      • You may safely postpone these updates by closing the application. However, once the due date has arrived your computer will begin a countdown (usually 30 minutes) to do those installs.

Remove Apps

  • Removing software is as easy as installing it
  1. Click on the My Items screen to see a list of applications that you installed using Managed Software Center (MSC)
  2. If the program can be removed, you can click the Remove button to initiate the software removal process
    • Only software offered by MSC can be removed by MSC
    • If you did not install the program using MSC, it may still be possible to remove the software using MSC.
      1. Search for the program in the Software screen, the Categories screen, or by doing a keyword search using the Search Box in the upper right corner.
      2. Once you find the software you want removed, you can click Remove to initiate its removal.
  3. Once any of the removal buttons is clicked in MSC it will initiate the software removal process.
  4. When that process is complete, MSC will notify you that the application "Will be removed."

    • In this example Adobe AIR has a remove button. You can click on it to initiate a removal. The Android Development Kit is ready to uninstall.

SC Removal -Before and Pending.png

Cancel Removal

  1. Clicking on the Updates screen
    • You will see the list of software to be removed.
  2. If you wish to cancel the removal, click the “x” to the far right of the item.

SC Cancelling Update.png

Troubleshooting MSC?

  • If an application doesn't seem to be installing, click the 'x' in the upper right corner next to the app in the updates window.  This will remove the application from the updates Queue. Once it's been removed from the update queue, read the update or application.

SC Cancelling Update.png

  •     If the problem persists, restart your computer.
  •     If the problem still persists, contact the IT Helpdesk at 920-424-3020

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:"MSC", "msc", Managed Software Center, Mac, Apple, "Mac software"   Doc ID:57029
Owner:Tony P.Group:UW Oshkosh
Created:2015-10-06 08:12 CSTUpdated:2018-03-13 11:28 CST
Sites:UW Oshkosh
Feedback:  1   0