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Loaner laptop for users traveling out of the country

This document will provide steps to follow for both the help desk and device support when setting up a user for travel abroad with a university provided loaner laptop.

When a user contacts requesting a loaner laptop

Help desk will generate a work ticket and assign to device support and inform user that loaner laptop is not to be used for accessing sensitive data.

Device support procedure

  1. Image laptop with off campus image
  2. Setup local account for user
  3. Provide laptop for user
  4. Keep work ticket open until user returns loaner laptop
  5. When user drops off laptop have them change both their NetID password and email passwords.
  6. Reimage loaner laptop with standard image.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or

Keywords:Loaner laptop, travel, overseas   Doc ID:81565
Owner:Christian B.Group:UW Oshkosh
Created:2018-04-11 13:43 CSTUpdated:2022-12-09 09:57 CST
Sites:UW Oshkosh
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