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TitanApps - Email Delegation

This document provides information on email delegation, a way to share an email account without sharing the password.

Gmail Delegation

In order to comply with UW System IT Information Security Policy, only one user may have and use the password for each email account. Delegation in the only accepted method of sharing an email account. Delegation allows you to grant access to your account. It is recommended for shared departmental email accounts.

What Your Delegate Can Do

Delegates can do things like:

  • Send or reply to emails that were sent to the account that is granting delegation. When they send a message their email address will show as "sent by".
  • Read messages sent to the account that is granting delegation.
  • Delete messages sent to the account that is granting delegation.
  • Manage contacts in the account that is granting delegation.
Delegates can't do things like:
  • Chat with anyone as the delegated account
  • Change the Gmail password of the account that is granting delegation

Add a Delegate

You can add up to 25 delegates. 

  1. On your computer, open Gmail.
  2. In the top right, click the gear symbol Settings.
  3. Click Settings.
  4. Click the Accounts and Import or Accounts tab.
  5. In the "Grant access to your account" section, click Add another account.
  6. Enter the email address of the person you want to add.
  7. Click Nest Step > Send email to grant access.
The person you add will get an email asking them to confirm. It may take up to 24 hours for you to see them as a delegate after they confirm. NOTE: the invitation expires after a week.

Remove a Delegate

  1. On your computer, open Gmail.
  2. In the top right, click the gear symbol Settings.
  3. Click Settings.
  4. Click the Accounts and Import or Accounts tab.
  5. In the "Grant access to your account" section, click Delete next to the account you want to remove.
Additional information may be found on Gmail Help.



If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu




Keywords:TitanApps gmail email delegation delegate   Doc ID:85394
Owner:Laura K.Group:UW Oshkosh
Created:2018-08-31 14:28 CDTUpdated:2018-08-31 14:29 CDT
Sites:UW Oshkosh
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