WordPress - About

This document describes what WordPress is and what it does.

About WordPress

WordPress is an open source software platform that is designed for everyone, emphasizing accessibility, performance, security, and ease of use. WordPress powers 32% of the internet. WordPress can be used in many different types of web-based applications ranging from blogs, eCommerce, complex portals, enterprise websites, and more. WordPress makes content management very easy and no knowledge of web programming is required to use it, so maintenance is easy! Here are some of the features that WordPress has that makes it a great platform for UW-Oshkosh:

WordPress at UW-Oshkosh

WordPress websites are a service hosted in the the Amazon Web Services (AWS) cloud and is available 24 hours a day 7 days a week via a joint effort with UW-Oshkosh and UW-Milwaukee staff. We use a WordPress Network to power the creation and maintenance of the content in our websites. It is the officially supported long term solution (LTS) web content management system (CMS) by the Information Technology (IT) at UWO.

For a full list of all terms associated with WordPress, please consult the official WordPress glossary.

  • Theme & Branding
    All WordPress websites are themed and branded to fit specifications in compliance with marketing standards from University Marketing & Communication (UMC). IT and UMC work closely together to ensure that web best practices are followed to best support those who navigate our sites. URLs in our WordPress Network fit UW-Oshkosh's URL guidelines. (Ex. uwosh.edu/yoursitehere)

  • Curated Plugin Catalog
    Each WordPress website comes with a curated list of supported WordPress plugins to enhance the core capabilities that WordPress offers. This list of plugins has many additional features that you can find useful to you as a creator or maintainer. Using a curated list of plugins enhances a uniform user experience as well as helping the security of our WordPress System.

  • WordPress Environments
    We have several separate environments, each with a unique purpose.

    • Learning (learnwp.uwosh.edu)
      This environment gives users a safe place to play around with and test the UW-Oshkosh WordPress system. This is a safe place to try new or advanced functionality without the risk of messing up the site you care about.

    • Test (wwwtest.uwosh.edu)
      An environment for IT and UMC developers at UW-Oshkosh to do their work.

    • Development (wwwdev.uwosh.edu)
      An environment clients can use to work on major changes to websites without the risk or need of altering their production website. All sites on the Production environment have a duplicate (although probably out of sync) with the development environment.

    • Production (uwosh.edu)
      The environment where all live websites for UW-Oshkosh live. Changes to sites in this environment should be small and made carefully.

  • WordPress Account Types
    There are 3 different types of account types in our multisite environment. There are more account types in WordPress, however we do not use them. We only use the types listed below.

    • Administrator
      This user has administrative access to one or more WordPress sites. Administrators are capable of changing any page, post, or form. Administrators are capable of seeing any form submission data on your website. Each WordPress site can have multiple administrators.

    • Site Owner
      Site Owners have the same capabilities as Administrators, but are tasked with owning the data collected by their site via Gravity Forms, and granting new administrators access to the website they own. Each WordPress site has one site owner. A current list of each site owner can be found in this Google Sheet. Important note: Student employee accounts and shared email addresses cannot be site owners.

    • Super Admin
      Super Admins have the highest level of authority in the WordPress system. This account type is reserved for specialized staff members in the IT or UMC departments. Super Admins are able to view all multisite settings and have administrative access on every WordPress site in the network.

  • Who can have administrator access?
    Academic staff, Faculty, and student employees are able to have administrator access to any WordPress site as long as the Site Owner approves.

  • Software Updates
    WordPress core, theme, and plugin updates are all handled by UW-Oshkosh & UW-Milwaukee, so you never need to worry about keeping your site up to date.

    • Scheduled Maintenance
      The Production WordPress environment maintenance window is every Friday from 5:30 AM to 6:00 AM. The Test, Development, Learning environment maintenance window is every Tuesday from 2:30 PM to 3:00 PM.

  • Web Traffic Analytics
    If you use the UW-Oshkosh branded theme, Google Analytics are collected and available for you to use and study. Send an email to the HelpDesk to request this access (verification from Site Owner required).

  • Authentication
    All UW-Oshkosh WordPress websites use NetID authentication, so no extra passwords are required.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu