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Outlook - Delegated/Shared Account Creation and User Access Requests

This document provides an overview of requesting a delegated non-user accounts and how to get users access.

Delegated/Shared Accounts

Delegated accounts are non-user accounts that are shared within a departmental or non-user accounts.  An example of a delegated (departmental) account is helpdesk@uwosh.edu.

This article will explain how to:

  • request an account
  • request a change of ownership
  • request access to a delegated/shared account

Request a Delegated Account

To request a new delegated account, contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu. You will need to provide the name of the account and the owner of the account. The account will need to be renewed annually.

Request a Change of Ownership

To request a change of ownership, fill out the Shared Account Owner Update Form.
This form asks:

  1. What is the name of the account?
  2. What is the NetID of the proper owner of this account?

Request Access to a Delegated Account

To request access to a shared account, have the owner of the account fill out the Shared Account Access Update Form.

This form asks:

  1. What is the name of the shared account?
  2. Enter the NetIDs of the users that need to send email as this shared account.
  3. Enter the NetIDs of the users that need to be able to view and manage email sent to this shared account.
Question #2 and Question #3 are asked separately since some users may not need to be able to do both things.



If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu




Keywords:Outlook Outlook on the Web Outlook Web Access Office 365 Shared Departmental Non-user Delegated   Doc ID:93259
Owner:Michael V.Group:UW Oshkosh
Created:2019-07-19 12:37 CDTUpdated:2020-04-08 13:53 CDT
Sites:UW Oshkosh
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