Outlook - Delegated/Shared Account Creation and User Access Requests

Delegated/Shared Accounts

Delegated accounts are non-user accounts that are shared within a departmental or non-user accounts.  An example of a delegated (departmental) account is helpdesk@uwosh.edu.

This article will explain how to:

• request an account
• request a change of ownership
• request access to a delegated/shared account

Request a Delegated Account

Request a Change of Ownership

To request a change of account manager, Submit an Access Request

This form asks:

• What is the NetID of the proper manager of this account?
• What is the email address of the shared email?
• Add in the description that you would like to change the owner of the email.

Request Access to a Delegated Account

To request access changes to a delegated account, Submit an Access Request

This form asks:

• What is the NetID of the person you would like to add/remove?
• What is the email address of the shared email?
• Add in the description who should have which changes (e.g. whether you are adding or removing)

If you are not the owner of this delegated account, please share the request with the owner if you know who they are so they can approve. If you are not sure who the owner of the delegated account is, we will reach out to them for approval. 

If you need further assistance please call the Information Technology Help Desk at 920-424-3020, put in your own request at uwo.sh/service-portal, or email helpdesk@uwosh.edu.