Outlook - Delegated/Shared Account Creation and User Access Requests
This document provides an overview of requesting a delegated non-user accounts and how to get users access.
Delegated/Shared Accounts
Delegated accounts are non-user accounts that are shared within a departmental or non-user accounts. An example of a delegated (departmental) account is helpdesk@uwosh.edu.
This article will explain how to:
- request an account
- request a change of ownership
- request access to a delegated/shared account
Request a Delegated Account
To request a new delegated account, contact the Information Technology Help Desk at 920-424-3020 or
helpdesk@uwosh.edu. You will need to provide the name of the account and the owner of the account. The account will need to be renewed annually.Request a Change of Ownership
To request a change of ownership, fill out the Shared Account Owner Update Form.
This form asks:
- What is the name of the account?
- What is the NetID of the proper owner of this account?
Request Access to a Delegated Account
To request access to a shared account, have the owner of the account fill out the Shared Account Access Update Form.
This form asks:
- What is the name of the shared account?
- Enter the NetIDs of the users that need to send email as this shared account.
- Enter the NetIDs of the users that need to be able to view and manage email sent to this shared account.
Question #2 and Question #3 are asked separately since some users may not need to be able to do both things.
If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu