DUO - Using Hardware Token

Duo Multi-Factor Authenticator (MFA) lets you use Hardware Token as the second layer of security to your online accounts. Verifying your identity using a second factor (Hardware Token, Phone or other Mobile Devices) prevents anyone but you from logging in, even if they know your password.

Using Duo With a Hardware Token

Hardware tokens are the most basic way of authenticating to any NetID-authenticated system that uses Duo 2-factor authentication, including TitanWeb, TitanAdmin, Imagenow, or VPN. Tokens are available at the Helpdesk.


Set Up

To authenticate using a hardware token, click the Enter a Passcode button. Press the button on your hardware token to generate a new passcode. Type it into the space provided, and click Log In.

NOTE: Some systems do not prompt for DUO authentication and the passcode must be appended to password at the login prompt. In the password field, type in your password immediately followed by a comma then the passcode on your hardware token. For example: password,867539.


 Tokens can get "out of sync" if the button is pressed too many times in a row, and the generated passcodes aren't used for login. Contact your administrator if your token stops working.

If you need further assistance please contact the Information Technology Help Desk at 920-424-3020 or helpdesk@uwosh.edu